Policies

This information is found on your Initial Intake Form. Please note, the Cancellation Policy has been updated as of January 1, 2020 and will be enforced for all previous intakes.

| Massage Therapy Informed Consent |

I, (client),acknowledge the benefits to massage may improve circulation, increase relaxation, decrease muscular imbalances and pain, increase range of motion, decrease scar tissue and rehabilitate injuries. As well as any possible risks such as headache or nausea and any kickback pain that may be associated with the treatment.

I understand that Massage Therapists do not diagnose and is not replaceable medical treatment or medications, as well as high joint manipulations similar to chiropractic care.

I have notified my therapist of all medical conditions and medications, if any updates occur the therapist will be notified. Any pain or discomfort felt during treatment the therapist is to be notified immediately so modifications can be made to the treatment. This consent may be changed, modified or withdrawn at any time.

| Cancellation Policy |

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in my day that could have been filled by another patient. As such, I  require 24 hours of notice for any cancellations or changes to your appointment. Clients who provide less than 24 hours of notice, will be charged a cancellation fee of $50. If you do not show for your appointment, or cancel within six (6) hours of the appointment time, you will be expected to pay the FULL PRICE of the offering (service) you were scheduled for.

I understand that if I cancel my appointment with less than  24 hours of my appointment time, I will be subject to a $50.00 late cancellation fee. I also understand that if I cancel my appointment within 6 (six) hours of my appointment time or if I do not show for my appointment, I will be expected to pay the FULL PRICE of the offering (service) I was scheduled for.

I understand that cancellation fees cannot be billed to insurance and that this is illegal.

 

| Electronic Transmission Authorization and Consent & Benefit Assignment Form |

This form must be filled out when claims are submitted electronically by the provider on the patient’s behalf. We retain this form in the patient’s file for verification purposes for two years following the closure of the patient file.

Consent to Collect and Exchange Personal Information

Message to the Plan member, Spouse, and/or Dependant regarding Personal information.

Personal information that we collect and disclose about you, and if applicable, your spouse and/or dependants, is used by the insurer and/or plan administrator and they service provider(s) for the purposes of assessing your claims, underwriting, investigating, auditing and administering the group benefits plan, including the investigation of fraud and/or plan abuse.

Authorization and Consent

I authorize my healthcare provider to collect, use and disclose personal information concerning any claims submitted on my behalf with the insurer and/or plan administrator and their service provider(s) for the above purposes.

I authorize the insurer and/or plan administrator and their service provider(s) to:

  • Use my personal information for the above purposes
  • Exchange personal information with any individual or organization, including healthcare professionals, investigative agencies, insurers and reinsurers, and administrators of government benefits or other benefits programs when relevant for the above purposes
  • Exchange personal information concerning any claims submitted with the plan member or a person acting on behalf of the plan member
  • Exchange personal information for the above purposes electronically or in any other manner I understand that personal information may be subject to disclosure to those authorized under applicable law.

I agree that a photocopy or electronic version of this authorization shall be as valid as the original, and may remain in effect for the continued administration of the group benefits plan.

Additional Consent Applicable to Plan Members Only

I confirm that I am authorized by my spouse and/or dependents, if any, to disclose personal information about them to the insurer and/or plan administrator and their service provider(s) for the purposes described above and I confirm that my spouse and/or dependents also authorize the insurer and/or plan administrator and their service provider(s) to disclose information about their claims to me, for the purposes of assessing and paying a benefit, if any, and managing the group benefits plan. I also authorize my spouse and/or dependents to assign benefit payments under the plan to the healthcare provider.

In the event there is suspicion and/or evidence of fraud and/or plan abuse concerning claims submitted, I acknowledge and agree that the insurer and/or plan administrator and their service provider(s) may use and disclose relevant personal information to any relevant organization including law enforcement bodies, regulatory bodies, government organizations, medical suppliers and other insurers, and where applicable, my Plan Sponsor, for the purposes of investigation and prevention of fraud and/or plan abuse.

If there is an overpayment, I authorize the recovery of the full amount of the overpayment from any amount payable under the group benefits plan, and the exchange of personal information with other persons or organizations, including credit agencies and, where applicable, my Plan Sponsor, for that purpose.

| Benefit Assignment |

I hereby assign benefits payable for the eligible claims to the Provider responsible for submitting my claims electronically to the group benefits plan and I authorize the insurer/plan administrator to issue payment directly to the Provider. In the event my claim(s) are declined by the insurer/plan administrator, I understand that I remain responsible for payment to the Provider for any services rendered and/ or supplies provided.

I acknowledge and agree that the insurer/plan administrator is under no obligation to accept this Assignment, that any benefit payment made in accordance with this Assignment will discharge the insurer/plan administrator of its obligations with respect to that benefit payment, and that in the event the benefit payment is made to me, the insurer/plan administrator will also be discharged of its obligation with respect to that benefit payment.

I understand that this Assignment will apply to all eligible claims submitted electronically by the Provider and that I may revoke it at any time by providing written notice to the insurer/plan administrator.

If I am a spouse or dependent, I confirm that I am authorized by the plan member to execute an assignment of benefit payments to the Provider.

 

Thank you,

Audrey Barber, RMT